Remote Sales Supervisor: Lead & Drive Results

PermaTreat Inc.; North Carolina; Remote; USD 60,000 - 95,000; Full time

Benefits offered by this job

Bonus potential

Comprehensive benefits

401(k) match & stock purchase

Paid time off

Inclusive training programs

Job summary

Orkin is seeking a Sales Supervisor for our fully remote National Customer Contact Center. You will lead inbound sales, web sales, and customer service teams, ensuring high performance and compliance with company selling techniques.

Qualified candidates will have 2–4 years of supervisory experience in a sales call center and reside in the continental US. Training runs Mon–Fri, 9am–6pm EST; remote work requires a distraction-free home office and reliable high-speed internet.

Qualifications

• ,High School/GED required.
• 2-4 years of supervisory/management experience in a sales call center.
• 2-4 years of experience leading a remote team.
• Compliance with federal, state and local employment laws.

Responsibilities

• Maintain knowledge of all company and departmental policies, practices, procedures, programs, and services to answer routine and complex inquiries
• Conduct regular team meetings to improve skills, share best practices and deliver key communications.
• Conduct side by side coaching and call monitoring to ensure compliance with company selling techniques and strategies.
• Work directly with other supervisors to ensure reliability and teamwork for the department.
• Exercise consistent independent judgment and discretion in matters of significance.
• Achieve call center human resource objectives by interviewing, hiring, training, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions.
• Support the continued growth of the Sales department through continuous process improvement initiatives
• Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan
• Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals

Skills

Supervisory experience

Remote team leadership

Sales call center experience

Excellent communication

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Orkin is seeking a Sales Supervisor for our fully remote National Customer Contact Center. You will lead inbound sales, web sales, and customer service teams, ensuring high performance and compliance with company selling techniques.

Qualified candidates will have 2–4 years of supervisory experience in a sales call center and reside in the continental US. Training runs Mon–Fri, 9am–6pm EST; remote work requires a distraction-free home office and reliable high-speed internet.