Remote Sales Operations Engineer | Deal Desk Strategist

101 Xtium, Inc.; United States; Remote; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with company match

Flexible PTO

Job summary

XTIUM is seeking a Sales Operations Engineer to support our Deal Desk by delivering accurate price quotations for Core Services. You will coordinate opportunities, maintain process docs, and guide solution reviews with cross-functional teams, ensuring alignment with customer needs and business goals.

Ideal candidates have 1–3 years in sales engineering or technical sales, strong Salesforce skills, and a solid grasp of cloud, CCaaS, and security offerings.

Qualifications

• Bachelor’s degree in IT, CS, engineering, business, or related field.
• 1–3 years in a Sales Engineering or technical pre-sales role in IT managed services.
• Knowledge of Cloud (DaaS, IaaS, Azure), CCaaS, MDR/XDR, EDR.
• Proficiency with Salesforce for opportunities and documentation.
• Strong pricing, solution design, and sales process understanding.
• Excellent communication with ability to translate tech to business value.
• Detail-oriented with strong organizational skills across multiple projects.
• Experience collaborating with cross-functional teams (sales, ops, tech).
• Proficiency in MS Office; familiarity with Teams and SharePoint.
• Certs like Azure, CCNA, NSE, PCNSA are a plus.

Responsibilities

• Create price quotations for Core Services by interpreting Salesforce opportunities.
• Lead deal crafting using service and pricing guidelines to align solutions.
• Collaborate with sales, operations, and technical teams to design solutions.
• Maintain Deal Desk docs in SharePoint and Salesforce; keep SOWs and templates updated.
• Coordinate review processes and communicate win strategies with Solution Sales Executives.
• Support KPI tracking and improve overall Deal Desk efficiency.
• Prepare and analyze sales data for executive meetings.

Skills

Sales engineering

Pricing models

Technical sales

Communication

Multi-project management

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

SharePoint

Teams

Job description

XTIUM is seeking a Sales Operations Engineer to support our Deal Desk by delivering accurate price quotations for Core Services. You will coordinate opportunities, maintain process docs, and guide solution reviews with cross-functional teams, ensuring alignment with customer needs and business goals.

Ideal candidates have 1–3 years in sales engineering or technical sales, strong Salesforce skills, and a solid grasp of cloud, CCaaS, and security offerings.