Remote Sales Operations Engineer | Deal Desk & Pricing

Xtium; Northern (KY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

XTIUM is seeking a Sales Operations Engineer to join the Deal Desk, delivering precise price quotations and coordinating cross-functional input to craft winning solutions. You will interpret Salesforce opportunities, manage pricing guidelines, and maintain process documentation across SharePoint and Salesforce.

In a fast-paced environment, you will collaborate with sales, operations, and technical teams, qualify and scope opportunities, and monitor KPIs to improve efficiency while supporting

Qualifications

• Bachelor's degree or equivalent in IT/CS/Engineering/Business.
• 1–3 years in Sales Engineering/Pre-Sales or similar IT managed services role.
• Technical knowledge across cloud, UC, CCaaS, managed services.
• Proficiency with Salesforce for opportunities and pricing docs.
• Strong pricing, solution design, and sales-process understanding.
• Exceptional communication skills with ability to convey business value.
• Detail-oriented with strong organizational and multitasking abilities.
• Experience collaborating with sales, operations, and technical teams.
• MS Office and collaboration tools (Teams/SharePoint) proficiency.
• Certifications (Microsoft Azure, Cisco CCNA, Fortinet NSE, Palo Alto PCNSA) a plus.

Responsibilities

• Create detailed price quotations by interpreting Salesforce opportunities.
• Execute deal crafting using established pricing guidelines.
• Lead cross-functional collaboration to design and validate solutions.
• Maintain Deal Desk docs in SharePoint and Salesforce (cost models, SOWs, templates).
• Collaborate with customers and sales to qualify, scope, solution, and present opportunities.
• Coordinate solution review processes with Solution Sales Executives.
• Assist in sales data analysis for executive meetings.
• Monitor KPIs to improve deal-timeliness and efficiency.
• Ensure SOWs, proposals, and RFP responses are current and aligned.
• Participate in onboarding meetings to provide solution insights.

Skills

Communication

Detail-oriented

Cross-functional collaboration

Organizational skills

Sales process understanding

Deadline management

Education

Bachelor's degree in IT/CS/Engineering/Business

Tools

Salesforce

SharePoint

Microsoft Office

Teams

Job description

XTIUM is seeking a Sales Operations Engineer to join the Deal Desk, delivering precise price quotations and coordinating cross-functional input to craft winning solutions. You will interpret Salesforce opportunities, manage pricing guidelines, and maintain process documentation across SharePoint and Salesforce.

In a fast-paced environment, you will collaborate with sales, operations, and technical teams, qualify and scope opportunities, and monitor KPIs to improve efficiency while supporting