Remote Sales Engineer for AI-Powered IT Platform

Wwshemi; Northern (KY); Remote; USD 90,000 - 140,000; Full time

Job summary

JumpCloud is seeking a technically skilled Sales Engineer to act as a trusted advisor for organizations evaluating the JumpCloud platform. You will present tailored demonstrations, uncover customer pain points, and align JumpCloud solutions to those challenges.

You’ll support both direct and partner sales teams, enable partners through technical training, and assist prospects with trials to accelerate adoption.

Qualifications

• 2-5 years experience in a technical Sales Engineering or similar role.
• Strong knowledge of Cloud/SaaS technologies.
• Strong understanding of Active Directory environments.
• Familiarity with MFA technologies such as TOTP, WebAuthn.
• Experience configuring and deploying identity and/or directory solutions.
• Experience with API integration and automation.
• Experience with both direct and channel/partner sales cycles.

Responsibilities

• Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
• Providing tailored product demonstrations
• Uncovering customer pain points and aligning JumpCloud solutions to those challenges
• Support direct and partner sales teams with product related questions and skill development
• Building relationships with partners through technical enablement and co-selling
• Assist prospects with setup and configuration of free trials
• Provide technical Q&A to prospects as they progress through trial
• Assess prospect readiness to enter a formal sales cycle
• Understand implementation best practices to advise on the quickest customer time to value
• Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
• Provide evaluation framework for prospects to follow in their POV
• Excellent written and verbal communications skills
• Ability to make the complex simple
• Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
• Desire and ability to learn new complex concepts

Skills

Technical Sales Engineering

Cloud/SaaS knowledge

Active Directory

Networking concepts

SAML / OIDC / OAuth

LDAP / RADIUS

MFA technologies

Scripting Bash/PowerShell

API integration

Direct & Channel sales

Job description

JumpCloud is seeking a technically skilled Sales Engineer to act as a trusted advisor for organizations evaluating the JumpCloud platform. You will present tailored demonstrations, uncover customer pain points, and align JumpCloud solutions to those challenges.

You’ll support both direct and partner sales teams, enable partners through technical training, and assist prospects with trials to accelerate adoption.