Remote SaaS Renewals Manager for Growth

DocuSign; United States; Remote; USD 7,900 - 12,000; Full time

Job summary

DocuSign seeks a Renewals Manager to own a portfolio of renewal contracts in an assigned territory. This fixed-term 8-month contract focuses on maximizing renewal value, reducing attrition, and strengthening customer partnerships in a SaaS environment.

You will collaborate with Account Executives, Customer Success, Pricing, Legal, and Revenue Operations to forecast renewals, identify growth opportunities, and negotiate favorable terms while maintaining CRM hygiene.

Qualifications

• 2+ years experience within Renewal Management, Account Management or Customer Success.
• Bachelor's degree.
• Fluent in written and spoken English and French.
• Eligible to work in Egypt.

Responsibilities

• Own and implement win/win negotiation strategies for a high quantity of renewals.
• Increase account growth by identifying incremental opportunities at renewal.
• Maintain and update a rolling territory forecast and flag renewal risk.
• Collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management.
• Analyze data to solve problems and drive favorable renewal outcomes.
• Maintain CRM hygiene and adhere to internal processes for quotes and forecasting.
• Aim to achieve financial targets for renewals, bookings and billings.
• Assess portfolio health to prioritize renewal actions.

Skills

Renewals management

Negotiation

Forecasting

CRM tools

Cross-functional collaboration

Education

Bachelor's degree

Job description

DocuSign seeks a Renewals Manager to own a portfolio of renewal contracts in an assigned territory. This fixed-term 8-month contract focuses on maximizing renewal value, reducing attrition, and strengthening customer partnerships in a SaaS environment.

You will collaborate with Account Executives, Customer Success, Pricing, Legal, and Revenue Operations to forecast renewals, identify growth opportunities, and negotiate favorable terms while maintaining CRM hygiene.