Remote ROI Medical Records Specialist

MRO Corporation; Lexington (KY); À distance; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits (medical,Dental

Vision, life insurance, 401(k)

Résumé du poste

MRO Corporation is seeking a Remote ROI Specialist to provide remote support for healthcare clients by processing ROI requests for patient records. The role requires HIPAA-compliant handling of information and secure access to client EHR systems.

This fully remote position emphasizes accurate data logging, timely responses to inquiries, and adherence to privacy and security policies. A high school diploma is required, with prior ROI experience considered a plus.

Qualifications

• High School Diploma or GED required.
• Prior ROI experience in a physician's office or HIM department is a plus.
• Experience entering data into computer systems.
• Proficiency with computer applications and web-based systems.
• Ability to work independently in a remote environment and meet production goals.
• Knowledge of medical terminology is a plus.

Responsabilités

• Process Release of Information requests for patient medical records.
• Review requester information to determine records to release per HIPAA guidelines.
• Respond to inquiries via phone, email, and secure messages.
• Log ROI requests into Exchange Manager.
• Upload and index electronic medical records into Exchange Manager.
• Comply with HIPAA, privacy, and security requirements and remote work policies.
• Participate in virtual meetings and trainings using video tools.
• Maintain a dedicated, private workspace and secure access methods.
• Work remotely with reliable internet and MRO-approved equipment.

Connaissances

Data entry

Remote work

HIPAA compliance

Medical terminology

Time management

Customer inquiries

Formation

High School Diploma/GED

Outils

EHR systems

VPN / MFA access

Description du poste

The Remote ROI Specialist is responsible for providing remote support to MRO's healthcare clients by processing Release of Information (ROI) requests for patient medical records

This a fully remote position. Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and securely accessing pertinent patient data from client electronic health record (EHR) systems and other approved electronic sources that match the patient request.

Responds to phone calls, emails, and secure messages from requesters concerning various ROI issues.

Logs medical record requests into Exchange Manager.

Uploads and indexes electronic medical records into Exchange Manager.

Complies with MRO and client facility policies and regulations, including HIPAA privacy and security requirements and MRO remote work and information security policies.

High School Diploma/GED required.

Prior work experience in Release of Information in a physician's office or HIM Department is a plus.

Demonstrates proficiency using computer applications and web-based systems.

One or more years experience entering data into computer systems.

Demonstrates the ability to work independently in a remote environment, managing time effectively and meeting production goals established by MRO.

demonstrated success responding to customer inquiries by phone, email, and virtual platforms.

Knowledge of medical terminology is a plus.

This is a fully remote, work-from-home position.

Requires a private, dedicated workspace that meets MRO privacy and security requirements for handling protected health information (PHI).

Requires reliable high-speed internet service and use of MRO-approved equipment and secure access methods (such as VPN and multi-factor authentication).

Participates in virtual meetings and trainings using video and collaboration tools.

Extended periods of sitting and computer work are required.

• *MRO's employees work at client facilities throughout the United States. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.