Remote RN Triage Specialist — Flexible Shifts & Impact

Dr. Mylissa's Medical Boutique; Kentucky; Remote; USD 54,000 - 156,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plan

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing medical, social, and psychological needs by phone. You will provide professional service to patients, document accurately, and assist with appointment scheduling and transportation arrangements.

The role emphasizes adherence to policies, remote work readiness, and ongoing development within the triage RN ladder, with a strong focus on patient experience and reliability.

Qualifications

• Active, non-probationary RN license in all OSH practice states.
• Proactive maintenance of licenses without prompt or audit.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow current Prescription Refill policy.
• Remain engaged with patients without background distraction.
• Clear and precise documentation while on a call.
• Complete documentation for all patient requests prior to ending a call.
• Check the CareReq queue and ensure CareReqs are complete.
• Complete all tasks or requests within scope and ability of the role.
• Schedule appointments for patients off-cadence or requesting an appointment.
• Arrange transportation for clinic visits.

Skills

RN license

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing medical, social, and psychological needs by phone. You will provide professional service to patients, document accurately, and assist with appointment scheduling and transportation arrangements.

The role emphasizes adherence to policies, remote work readiness, and ongoing development within the triage RN ladder, with a strong focus on patient experience and reliability.