Guideway Care is looking for a Clinical Operations Manager to oversee the Remote RN Triage service line. This role includes managing a team of remote registered nurses and ensuring high-quality patient care and operational efficiency. Responsibilities involve developing policies, training staff, implementing quality improvement initiatives, and ensuring compliance with healthcare regulations. The ideal candidate must have a BSN, RN license, and at least five years of clinical nursing experience.
Qualifications
Minimum of 5 years of clinical nursing experience.
Previous experience in leadership or management role overseeing clinical staff.
In-depth knowledge of healthcare regulations and telehealth best practices.
Responsibilities
Oversee the entire Remote RN Triage service line and ensure high-quality patient care.
Develop and implement policies ensuring compliance with healthcare regulations.
Monitor quality of care provided by the RN Triage team.
Skills
Leadership and team management skills
Excellent communication and interpersonal skills
Telehealth platform proficiency
Data analysis and quality improvement
Oncology experience
Education
Bachelor of Science in Nursing (BSN)
Active Registered Nurse (RN) Compact license
Tools
Electronic Health Record (EHR) systems
Job description
Guideway Care is looking for a Clinical Operations Manager to oversee the Remote RN Triage service line. This role includes managing a team of remote registered nurses and ensuring high-quality patient care and operational efficiency. Responsibilities involve developing policies, training staff, implementing quality improvement initiatives, and ensuring compliance with healthcare regulations. The ideal candidate must have a BSN, RN license, and at least five years of clinical nursing experience.