Remote RN Triage Nurse – Multistate Care Support

Call 4 Health; Georgia; Remote; USD 70,000 - 90,000; Full time

Job summary

Call 4 Health is hiring a Remote Triage RN to support patients nationwide from a home-based setup. You will conduct triage using established protocols, document interactions in EHRs, and assist providers with clinical and administrative tasks.

The role emphasizes clinical decision-making, flexibility, and collaboration with hospitals and clinics across states. A nursing degree and active licensure are required for a fast-paced telehealth environment.

Qualifications

• Associate’s or Bachelor’s Degree in Nursing.
• 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Prior telephone triage experience using electronic triage systems.
• Experience working with two or more EHR platforms.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including: medication refill requests per protocol; provider notification of critical results; post-discharge and post-operative follow-up coordination.
• Facilitate referrals and assist with prior authorization requests requiring clinical input.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs, including: monitoring vital signs; educating patients on chronic disease management.
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes.

Skills

Nursing

Telephone triage

Remote work

EHR experience

Critical thinking

Education

ASN/Bachelor of Nursing

Tools

EHR platforms

Job description

Call 4 Health is hiring a Remote Triage RN to support patients nationwide from a home-based setup. You will conduct triage using established protocols, document interactions in EHRs, and assist providers with clinical and administrative tasks.

The role emphasizes clinical decision-making, flexibility, and collaboration with hospitals and clinics across states. A nursing degree and active licensure are required for a fast-paced telehealth environment.