Remote RN Service Excellence Manager — Neurology

Access TeleCare, LLC; United States; Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% Remote Work

Comprehensive benefits including heath

PTO, Sick Leave, wellness days

Culture of ownership, transparency, &

Impact nationwide on specialty care

Descrizione del lavoro

Access TeleCare, LLC is seeking a Service Excellence Manager - RN to lead clinical workflows and client partnerships for Neurology programs. This remote role focuses on optimizing service delivery, implementing improvements, and partnering with clinicians to drive performance.

You will coordinate with clinical administration, monitor KPIs, and support program launches while working 100% remotely from anywhere in the US.

Competenze

• Bachelor’s degree in nursing required.
• 3+ years’ experience in healthcare.
• Charge nurse or nurse supervisor experience preferred.
• Ability to navigate multiple EMR systems.
• Strong communication and organizational skills.

Mansioni

• Oversee clinical workflows and client relationships for Neurology programs.
• Develop clinician workflows and support program launches.
• Communicate changes to medical directors and partner hospitals.
• Train partner staff on workflow efficiency and cart coordination.
• Analyze reports to identify improvements in patient outcomes.
• Lead performance improvement activities with benchmarks.
• Ensure readiness to meet regulatory requirements for service lines.
• Collaborate with Clinical Administration Leaders on KPIs and initiatives.

Conoscenze

Interpersonal communication

Time management

Empathy

Remote collaboration

Formazione

Bachelor’s degree in nursing

Strumenti

EMR systems

Excel

Descrizione del lavoro

Access TeleCare, LLC is seeking a Service Excellence Manager - RN to lead clinical workflows and client partnerships for Neurology programs. This remote role focuses on optimizing service delivery, implementing improvements, and partnering with clinicians to drive performance.

You will coordinate with clinical administration, monitor KPIs, and support program launches while working 100% remotely from anywhere in the US.