Remote RN Case Manager: Care Coordination & Transitions

UnitedHealth Group; Phoenix (AZ); Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group's Optum Care Coordinator role in Arizona offers telecommuting flexibility within the state. You will work with a clinical pharmacist and administrative coordinator to improve patient outcomes through care transitions, coordination, and medication management.

The ideal candidate is a Bachelor’s-educated RN with 3+ years in case management or care coordination, proficient in Microsoft Office, and able to handle high-volume outreach and scheduling in a fast-paced environment.

Qualifications

• Bachelor's degree in Nursing.
• Current, active, unrestricted RN license in a Compact License state within the US.
• 3+ years of experience in Case Management and/or Care Coordination.
• Intermediate proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Ability to work 1 late shift per week (10am-7pm), Arizona time.

Responsibilities

• Work with a Care Team of a Clinical Pharmacist and Clinical Administrative Coordinator to support patient and provider engagement across care transitions management, care coordination, and medication management activities
• Facilitate communication of inpatient discharge information to primary care offices using appropriate technology tools
• Conduct post-discharge outreach for inpatient and emergency department visits, including medication reviews, scheduling timely follow up appointments, and providing education on discharge instructions and appropriate sites of care
• Guide patients in accessing high-quality, cost-effective specialist referrals
• Support high-risk patients by coordinating and scheduling PCP and/or specialist appointments
• Provide patients with benefit information and resources upon request
• Communicate with provider offices to resolve patient care issues and facilitate communication between practice staff and care team
• Build and maintain strong relationships with participating provider practices by communicating program goals, patient needs, and value-based care opportunities
• Facilitate and/or lead provider-facing meetings, including onboarding meetings and ongoing collaboration meetings
• All other duties as assigned

Skills

Care coordination

Communication

Multitasking

Team collaboration

Education

Bachelor's degree in Nursing

Tools

Microsoft Excel

PowerPoint

Job description

UnitedHealth Group's Optum Care Coordinator role in Arizona offers telecommuting flexibility within the state. You will work with a clinical pharmacist and administrative coordinator to improve patient outcomes through care transitions, coordination, and medication management.

The ideal candidate is a Bachelor’s-educated RN with 3+ years in case management or care coordination, proficient in Microsoft Office, and able to handle high-volume outreach and scheduling in a fast-paced environment.