Remote RN Care Navigator

Jobtome; Bellevue Township (IA); Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealthcare is seeking a registered nurse to provide guidance and education as part of a new program, acting as a frontline clinical resource for members across the continuum of care. The role emphasizes customer service with a nursing generalist background and collaboration to improve program performance.

The position allows remote work from anywhere in the U.S., with standard weekday hours and opportunities to participate in program development and policy implementation for better member

Qualifications

• Current and unrestricted RN compact license.
• 4+ years of acute nursing experience as an RN.
• 2+ years of case management experience.
• Med-surg, critical care and/or ER experience.
• Basic computer proficiency (MS Word, Outlook).
• Proven ability to function independently with minimal supervision.

Responsibilities

• Acts as resource to members calling into a customer service setting addressing medical/health questions.
• Own problem through to resolution on behalf of the member in real time or through follow-up.
• Educates members in healthcare decision making.
• Takes lead role in setting direction and developing new program initiatives.
• Collaborates with peers and managers to improve service model performance.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Adaptability

Education

RN licensure

Bachelor's degree in Nursing (preferred)

Tools

MS Word

Outlook

Job description

UnitedHealthcare is seeking a registered nurse to provide guidance and education as part of a new program, acting as a frontline clinical resource for members across the continuum of care. The role emphasizes customer service with a nursing generalist background and collaboration to improve program performance.

The position allows remote work from anywhere in the U.S., with standard weekday hours and opportunities to participate in program development and policy implementation for better member