Remote Revenue Cycle Support Specialist

Tenet Healthcare; United States; Remote; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401k with employer match

Job summary

Tenet Healthcare is hiring a remote RCM Customer Service Representative focused on providing excellent customer service for patient accounting inquiries. The role involves answering inbound calls and assisting with problem resolution, ensuring a high standard of service.

The ideal candidate will have strong problem-solving skills and a commitment to customer satisfaction. Compensation ranges between $15.80 and $23.70 per hour based on qualifications, with various benefits including medical insurance and paid time off.

Qualifications

• 1-2 years prior experience in an inbound call center or customer service environment.
• Knowledge of hospital patient account billing is a plus.

Responsibilities

• Answer inbound customer service calls regarding patient accounting.
• Assist with caller questions, concerns, or problems.
• Make outbound follow-up calls on outstanding AR accounts.

Skills

Customer service skills

Problem solving

Effective communication

Ability to handle stress

Education

High school education or equivalent

Job description

Tenet Healthcare is hiring a remote RCM Customer Service Representative focused on providing excellent customer service for patient accounting inquiries. The role involves answering inbound calls and assisting with problem resolution, ensuring a high standard of service.

The ideal candidate will have strong problem-solving skills and a commitment to customer satisfaction. Compensation ranges between $15.80 and $23.70 per hour based on qualifications, with various benefits including medical insurance and paid time off.