Remote Retirement Plans Team Lead

Alight Solutions; Illinois; Hybrid; USD 60,000 - 70,000; Full time

Job summary

Alight Solutions is seeking a leader to guide a team of Registered Representatives supporting employer-sponsored retirement plans. You will drive service quality, educate participants, and contribute to financial wellness initiatives.

The role requires FINRA Series 6 and 63 licenses with potential to obtain Series 24/26 within six months. Strong leadership in a contact center and knowledge of retirement plans are essential.

Qualifications

• FINRA Series 6 and Series 63 licenses are required.
• Ability to obtain Series 24 or Series 26 license within six months of hire.
• Experience in financial services and/or 401(k) retirement benefits is preferred.
• Strong knowledge of investments and employer-sponsored retirement plans.
• Understanding of qualified retirement-plan requirements.

Responsibilities

• Lead a team of Registered Representatives supporting participants in employer-sponsored retirement plans.
• Improve service quality and coach team members.
• Manage monthly call evaluations and performance feedback.
• Oversee compensation and pay processes for the team within budgets.
• Ensure compliance with WSPs and FINRA requirements.
• Assist on escalations and policy interpretation.
• Provide guidance on distributions, loans, and investment choices.

Skills

FINRA Series 6

FINRA Series 63

Series 24/26

Customer leadership

Regulatory compliance

Job description

Alight Solutions is seeking a leader to guide a team of Registered Representatives supporting employer-sponsored retirement plans. You will drive service quality, educate participants, and contribute to financial wellness initiatives.

The role requires FINRA Series 6 and 63 licenses with potential to obtain Series 24/26 within six months. Strong leadership in a contact center and knowledge of retirement plans are essential.