Remote Restricted Recipient Support Coordinator

Blue Cross & Blue Shield of Minnesota; Eagan (MN); Remote; USD 62,007,000 - 93,011,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

PTO

VPTO

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Remote Restricted Recipient Support Coordinator to manage referrals, triage member and provider inquiries, and ensure accurate data entry across systems. The role supports the RRP and works with program specialists, with preference for candidates located in Minnesota.

Requires 4+ years in a related role or 2+ years internal experience and a high school diploma. Competitive benefits and a comprehensive remote work environment are offered.

Qualifications

• 4+ years of experience in related role or 2+ years internal experience.
• Experience communicating detailed information to diverse audiences.
• Ability to analyze complex operational issues and collaborate with stakeholders.
• Understanding of healthcare regulations and MHPAEAA requirements.

Responsibilities

• Manage incoming referrals for the Restricted Recipient Program.
• Triage calls from members and providers regarding the RRP.
• Ensure timely information flow to program specialists and proper data entry.
• Apply program rules per Medical Management and DHS guidelines.

Skills

Communication skills

Stakeholder facilitation

Operational analysis

Time management

Healthcare experience

Regulatory knowledge

Education

High school diploma

Job description

Blue Cross and Blue Shield of Minnesota is seeking a Remote Restricted Recipient Support Coordinator to manage referrals, triage member and provider inquiries, and ensure accurate data entry across systems. The role supports the RRP and works with program specialists, with preference for candidates located in Minnesota.

Requires 4+ years in a related role or 2+ years internal experience and a high school diploma. Competitive benefits and a comprehensive remote work environment are offered.