Remote Reservations & Client Support Specialist

Travel Career Hub; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Travel Career Hub is seeking a reliable Reservations & Client Support Coordinator for a fully remote role to help manage reservation coordination and client support. You will handle scheduling requests, updates, changes, confirmations, and maintain accurate records in internal systems, while communicating clearly with clients via email, phone, and messaging tools.

Ideal candidates are organized, detail-oriented, and comfortable operating within established processes, with prior experience in

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Ability to work independently in a remote setting.
• Comfortable using computers and learning new systems.
• High attention to detail and accuracy.
• Customer-focused with a professional and dependable approach.

Responsibilities

• Coordinate and support reservation and scheduling requests
• Assist clients with updates, changes, and confirmations
• Maintain accurate records and documentation in internal systems
• Communicate clearly and professionally with clients via email, phone, and messaging tools
• Follow established workflows, procedures, and timelines
• Provide timely follow-up to support a positive client experience
• Collaborate with internal teams to ensure reservation accuracy and consistency

Skills

Organizational skills

Communication skills

Remote work

Attention to detail

Independent work

Customer focus

Tools

CRM systems

Job description

Travel Career Hub is seeking a reliable Reservations & Client Support Coordinator for a fully remote role to help manage reservation coordination and client support. You will handle scheduling requests, updates, changes, confirmations, and maintain accurate records in internal systems, while communicating clearly with clients via email, phone, and messaging tools.

Ideal candidates are organized, detail-oriented, and comfortable operating within established processes, with prior experience in