Remote Reservations & Guest Support Concierge

Travel Career Hub; Fort Worth (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible, fully remote work

Training and resources

Supportive team culture

Income‑earning possibilities

Travel discounts

Professional development

Job summary

Travel Career Hub is seeking skilled Remote Hospitality Coordinators to join our team, focusing on reservations and guest support. You will assist clients with booking travel accommodations, manage reservations, and maintain accurate guest profiles to ensure a seamless experience from inquiry to stay.

In this fully remote role, you’ll use industry tools and communication channels to provide attentive service, handle changes or special requests promptly, and collaborate with teammates to deliver

Responsibilities

• Coordinate hotel reservations and other travel-related bookings
• Provide clients with accurate details about accommodations, amenities, and availability
• Handle changes, modifications, and special requests promptly and professionally
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintain accurate booking records and client profiles
• Collaborate with team members to ensure exceptional guest experiences
• Stay current on hospitality trends, travel destinations, and supplier offerings

Job description

Travel Career Hub is seeking skilled Remote Hospitality Coordinators to join our team, focusing on reservations and guest support. You will assist clients with booking travel accommodations, manage reservations, and maintain accurate guest profiles to ensure a seamless experience from inquiry to stay.

In this fully remote role, you’ll use industry tools and communication channels to provide attentive service, handle changes or special requests promptly, and collaborate with teammates to deliver