Remote Reservation Support Specialist

Sunkissed Getaways; Missouri; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Remote work

Onboarding

Education opportunities

Tools access

Continuing learning

Supportive team environment

Job summary

Sunkissed Getaways in the United States is seeking a dependable Reservation Support Representative to assist clients with inquiries, coordination, confirmations and ongoing service requests in a fully remote role.

You will communicate professionally, stay organized and help guests feel supported from first contact through final details.

Onboarding is provided and there are ongoing education opportunities within a collaborative team environment.

Qualifications

• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service/reservations/hospitality experience is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Coordinate reservations and confirmations; review details for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Communication skills

Attention to detail

Organizational skills

Customer-focused

Email and online systems

Research and information organization

Multitasking

Job description

Sunkissed Getaways in the United States is seeking a dependable Reservation Support Representative to assist clients with inquiries, coordination, confirmations and ongoing service requests in a fully remote role.

You will communicate professionally, stay organized and help guests feel supported from first contact through final details.

Onboarding is provided and there are ongoing education opportunities within a collaborative team environment.