Remote Reservation Specialist

Sunkissed Getaways; Houston (TX); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Ongoing education and development

Access to professional tools andonline

Continuing learning opportunities

Supportive team environment

Job summary

Sunkissed Getaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This fully remote role emphasizes providing accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a remote environment.

Qualifications

• Experience in customer service or reservations is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests
• Gather information regarding client needs and preferences
• Research availability and appropriate service options
• Assist with coordinating reservations and confirmations
• Review reservation details and documentation for accuracy
• Communicate updates and important information to clients
• Assist with modifications and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests
• Coordinate with service providers when necessary
• Maintain professional customer service standards

Skills

Strong communication

Attention to detail

Organization

Customer-focused

Email proficiency

Research skills

Time management

Customer service experience helpful

Job description

Sunkissed Getaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This fully remote role emphasizes providing accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a remote environment.