Remote Reservation Agent

My Travel Connection; Arkansas City (KS); Remote; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to delivering exceptional travel experiences for clients around the globe. This role offers the flexibility to work from home while engaging with travelers to create memorable journeys. With over 70 years in the industry, the organization values superior customer service and provides comprehensive training for newcomers. You'll be responsible for booking various travel arrangements, responding to inquiries, and ensuring clients receive top-notch service. If you're passionate about travel and eager to learn, this is a fantastic opportunity to grow in a supportive environment.

Benefits

Flexible Schedule

Employee Discounts

Agent Certification

Qualifications

• No experience necessary; training provided for all new hires.
• Exceptional customer service and communication skills are essential.

Responsibilities

• Provide premium concierge level service to travelers from start to finish.
• Research and book domestic and international travel packages.

Skills

Exceptional customer service abilities

Superior written and verbal communication skills

Strong organization

Ability to prioritize and multi-task

Education

High School Diploma

Tools

Web-based booking engines

Travel resources

Job description

Arkansas City, United States | Posted on 04/16/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around- the -world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc....
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.
  

Qualifications:

• No experience necessary, we will train
  
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi -ask
• Job Type: Full-time or part time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia.

Laptop and or smart phone and Wifi is required.