Remote Reservation Agent

Mytravelconnection; Arkansas City (KS); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in travel services is seeking enthusiastic individuals for the Remote Reservation Agent role. This entry-level position offers the chance to provide exceptional customer service while planning memorable trips for clients worldwide. With no prior experience required, comprehensive training is provided to equip you with the necessary skills. Enjoy the flexibility of working from home while engaging with top suppliers and utilizing various booking tools. If you're passionate about travel and customer service, this opportunity is perfect for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Qualifications

• No experience necessary; training provided for all new hires.
• Exceptional customer service and communication skills are essential.

Responsibilities

• Serve as the primary contact for customer inquiries and bookings.
• Research and book travel packages including flights, hotels, and tours.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

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Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with the ability to prioritize and multi-task.
• Job Type: Full-time or part-time.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements:
Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.
Laptop and/or smartphone and Wi-Fi are required.

Seniority level:
Entry level

Employment type:
Full-time

Job function:
Customer Service

Industries:
Hospitality