Remote Regional Maintenance Supervisor

World Fuel Services; Auburn (CA); Hybrid; USD 72,000 - 88,000; Full time

Job summary

World Fuel Services is seeking an Operations Supervisor for Regional Maintenance in Northern California. This remote field-based role leads a maintenance team across a geographically dispersed territory, ensuring safety, reliability, and timely service delivery.

You will supervise Field Service Technicians, coordinate contractors, manage work orders, and drive continuous improvement while maintaining compliance with EH&S standards and company policies.

Qualifications

• Associate degree, technical certification, or equivalent industry experience.
• Minimum 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field.
• Experience leading technicians, contractors, or field personnel.
• Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint.
• Valid driver's license and ability to travel throughout the assigned territory.
• Ability to participate in an on-call rotation.

Responsibilities

• Supervise and support Field Service Technicians across the region.
• Assign, prioritize, and monitor maintenance activities to ensure timely service delivery.
• Provide coaching, training, feedback, and performance support to technicians.
• Serve as the first point of escalation for operational and maintenance-related issues.
• Participate in field activities and site support as needed.
• Oversee maintenance help desk tickets, service requests, and work orders from initiation through completion.
• Monitor ticket response times, aging reports, maintenance backlogs, and service levels.
• Evaluate maintenance requests and determine appropriate corrective actions.
• Ensure all work is completed safely, accurately, and documented properly.
• Review completed work orders for coding accuracy, completeness, and supporting documentation.
• Dispatch and manage third-party contractors, vendors, and service providers.
• Monitor contractor performance, work quality, safety compliance, and completion timelines.
• Assist with evaluating repair proposals, quotes, and vendor recommendations.
• Ensure contracted work is completed within scope, budget, and company expectations.
• Conduct site visits, inspections, audits, and facility assessments.
• Identify recurring equipment failures and operational risks.
• Support preventative maintenance planning and execution.
• Assist with equipment replacements, facility upgrades, and new site startups.
• Recommend long-term solutions to improve reliability and reduce downtime.
• Maintain compliance with environmental, health, safety, and regulatory requirements.
• Support incident investigations and corrective action implementation.
• Monitor site conditions, image standards, housekeeping, and operational readiness.
• Assist with emergency response and after-hours operational support when required.
• Monitor parts inventories, maintenance resources, and regional maintenance spending.
• Maintain accurate records within maintenance management systems.
• Generate reports and track key operational performance metrics.
• Support continuous improvement initiatives and operational best practices.

Skills

Leadership

Troubleshooting

Project coordination

MS Office

Driver's license

Travel readiness

On-call rotation

Education

Associate degree / technical certificate

Tools

Microsoft Office

SharePoint

Job description

World Fuel Services is seeking an Operations Supervisor for Regional Maintenance in Northern California. This remote field-based role leads a maintenance team across a geographically dispersed territory, ensuring safety, reliability, and timely service delivery.

You will supervise Field Service Technicians, coordinate contractors, manage work orders, and drive continuous improvement while maintaining compliance with EH&S standards and company policies.