Remote Regional Coordinator – Family & Provider Care

Ladgov Corporation; Williamsburg (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Ladgov Corporation is seeking a Regional Coordinator to coordinate EFMP respite care services. This role involves managing service delivery, aiding families, and tracking provider status, all in a remote capacity.

The ideal candidate will hold a Bachelor’s Degree and have a strong background in social service programs, with at least 5 years of experience and proven skills in case coordination and customer service. A proficiency in Microsoft Office and electronic record systems is necessary.

Qualifications

• Minimum 5 years of experience supporting social service programs.
• At least 3 years of experience managing remote staff or remote service delivery.
• Strong case coordination, customer service, and communication skills.

Responsibilities

• Coordinate EFMP respite care services within an assigned region.
• Process service packets and support family intake.
• Contact families and assist with service coordination.
• Match families with qualified respite care providers.
• Track provider availability and service status.
• Maintain required documentation and case records.
• Prepare weekly, monthly, quarterly, and annual reports.
• Serve as a liaison between families, providers, and program management.

Skills

Case coordination

Customer service

Communication

Microsoft Office proficiency

Education

Bachelor’s Degree in Business Administration, Social Services, or a related field

Tools

Electronic record systems

Job description

Ladgov Corporation is seeking a Regional Coordinator to coordinate EFMP respite care services. This role involves managing service delivery, aiding families, and tracking provider status, all in a remote capacity.

The ideal candidate will hold a Bachelor’s Degree and have a strong background in social service programs, with at least 5 years of experience and proven skills in case coordination and customer service. A proficiency in Microsoft Office and electronic record systems is necessary.