Commercial Refrigeration Technical Support Specialist

KeepRite Refrigeration Texas; Longview (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading refrigeration company is seeking a refrigeration professional for an office-based role focused on providing technical support to the sales team and customers. The ideal candidate will have strong communication skills and at least 5 years of refrigeration experience. Responsibilities include troubleshooting issues and maintaining customer relationships. This position is on-site in Longview, Texas, with regular hours from 8:00 am to 5:00 pm.

Qualifications

• 5+ years of refrigeration background or related experience.
• Hands-on refrigeration application knowledge or field troubleshooting experience.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Provide technical support/troubleshooting expertise for field issues.
• Build sustainable relationships and trust with sales and customers.
• Prepare detailed reports and documentation.

Skills

Technical support expertise

Strong communication skills

Hands-on refrigeration knowledge

Customer support experience

Education

Refrigeration License or Mechanical Engineering Technician Diploma

Tools

Microsoft Office

Job description

A leading refrigeration company is seeking a refrigeration professional for an office-based role focused on providing technical support to the sales team and customers. The ideal candidate will have strong communication skills and at least 5 years of refrigeration experience. Responsibilities include troubleshooting issues and maintaining customer relationships. This position is on-site in Longview, Texas, with regular hours from 8:00 am to 5:00 pm.