Remote Referral Growth Manager – Travel PA

Abound Health; Allentown (Lehigh County); Remote; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Abound Health is seeking a Referral Development Manager to join our Growth team. This remote role focuses on expanding referral networks, generating new member leads, and supporting intake conversions across IDD, Pediatric PDN, and Personal Care services.

You will travel up to 50% across Pennsylvania, meeting with schools, support coordination agencies, and community partners to build relationships and promote Abound.

Qualifikationen

• Experience in business development, outreach, referral relations, or community engagement in healthcare.
• Direct experience in PA IDD, Pediatric PDN, or Personal Care strongly preferred.
• Strong relationship-building, communication, and presentation skills.
• Ability to analyze referral data, track KPIs, and report performance trends.
• Familiarity with CRM or case management platforms (Microsoft Dynamics or similar).
• Highly organized with the ability to manage multiple contacts, visits, and deadlines.
• Valid driver’s license and willingness to travel locally.

Aufgaben

• Identify, cultivate, and maintain relationships with referral sources such as support coordination agencies, schools, and community partners.
• Schedule and conduct in-person visits, presentations, and follow-ups with partner organizations.
• Attend & host community events to represent Abound and promote brand awareness across IDD, Pediatric PDN, and Personal Care markets.
• Generate new client referrals and warm leads; ensure prompt communication and handoff to intake and care coordination teams.
• Track referral activity, conversion rates, outcomes, and trends using OnTarget, Microsoft Dynamics, and PowerBI.
• Provide exceptional ongoing support to referral partners including performance updates, member outcome updates, and resolution of concerns.
• Ensure full compliance with ethical referral practices, healthcare regulations, and internal policies.

Kenntnisse

Relationship-building

Communication

Presentation skills

Data analysis

KPI tracking

Organizational skills

Time management

Travel readiness

Ausbildung

Bachelor’s degree in Business, Marketing, Human Services, Healthcare Administration, or related field

Tools

Microsoft Dynamics

PowerBI

Jobbeschreibung

Abound Health is seeking a Referral Development Manager to join our Growth team. This remote role focuses on expanding referral networks, generating new member leads, and supporting intake conversions across IDD, Pediatric PDN, and Personal Care services.

You will travel up to 50% across Pennsylvania, meeting with schools, support coordination agencies, and community partners to build relationships and promote Abound.