Remote Referral Growth Manager: Partnerships & Outreach

Abound Health; Gladwyne (PA); Remote; USD 70,000 - 100,000; Full time

Job summary

Abound Health is seeking a Referral Development Manager to join the Growth team and expand referral networks across PA markets. You will generate new member leads, support intake conversions, and serve as the Abound face in the community, balancing outreach with relationship management.

You will travel up to 50% within Pennsylvania, working with cross-functional teams to drive growth across IDD, Pediatric PDN, and Personal Care services.

Qualifications

• Experience in business development, outreach, referral relations, or community engagement—preferably in healthcare, human services, or IDD/PDN programs.
• Direct experience working in the PA IDD, Pediatric PDN, or Personal Care communities strongly preferred.
• Strong relationship-building, communication, and presentation skills.
• Ability to analyze referral data, track KPIs, and report on performance trends.
• Familiarity with CRM or case management platforms (Microsoft Dynamics or similar).
• Highly organized with the ability to manage multiple contacts, visits, and deadlines.
• Valid driver’s license and willingness to travel locally for community visits and events.

Responsibilities

• Identify, cultivate, and maintain relationships with referral sources such as support coordination agencies, schools, and community partners.
• Schedule and conduct in-person visits, presentations, and follow-ups with partner organizations.
• Attend & host community events to represent Abound and promote brand awareness across IDD, Pediatric PDN, and Personal Care markets.
• Generate new client referrals and warm leads; ensure prompt communication and handoff to intake and care coordination teams.
• Track referral activity, conversion rates, outcomes, and trends using OnTarget, Microsoft Dynamics, and PowerBI.
• Provide exceptional ongoing support to referral partners including performance updates, member outcome updates, and resolution of concerns.
• Ensure full compliance with ethical referral practices, healthcare regulations, and internal policies.

Skills

Business development

Outreach

Referral relations

Community engagement

Relationship building

Communication skills

Education

Bachelor’s degree in Business, Marketing, Human Services, Healthcare Administration, or related field

Tools

Microsoft Dynamics

PowerBI

Job description

Abound Health is seeking a Referral Development Manager to join the Growth team and expand referral networks across PA markets. You will generate new member leads, support intake conversions, and serve as the Abound face in the community, balancing outreach with relationship management.

You will travel up to 50% within Pennsylvania, working with cross-functional teams to drive growth across IDD, Pediatric PDN, and Personal Care services.