Remote Referral Coordinator – Primary Care Access

VIPcare; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

VIPcare is seeking a Referral Coordinator to coordinate timely and accurate patient referrals across our primary care clinics. You will manage inbound and outbound referrals, schedule appointments, and ensure complete medical records are exchanged to support continuity of care.

Based in Florida or remote, you will maintain HIPAA compliance, verify patient demographics and insurance, and communicate clearly with patients and providers to overcome scheduling barriers.

Qualifications

• High school diploma or equivalent required.
• 3+ years of administrative, scheduling, or customer service experience.
• Experience coordinating referrals or medical appointments is a plus.

Responsibilities

• Coordinate inbound and outbound patient referrals and scheduling across VIPcare clinics.
• Verify patient demographics and insurance, and resolve referral issues.
• Maintain EMR documentation and monitor referral work queues.
• Provide patient-centered communication and support throughout referral process.
• Collaborate with providers and clinics to exchange medical records.
• Adhere to HIPAA and privacy requirements.

Skills

Administrative experience

Scheduling experience

Customer service

Education

High school diploma or equivalent

Job description

VIPcare is seeking a Referral Coordinator to coordinate timely and accurate patient referrals across our primary care clinics. You will manage inbound and outbound referrals, schedule appointments, and ensure complete medical records are exchanged to support continuity of care.

Based in Florida or remote, you will maintain HIPAA compliance, verify patient demographics and insurance, and communicate clearly with patients and providers to overcome scheduling barriers.