Remote-Ready Marketing Operations Leader for Brand Growth

Kimberly-Clark; Chicago (IL); Hybrid; USD 140,000 - 173,000; Full time

Benefits offered by this job

Flexible work model

401(k) and Profit Sharing

Job summary

Kimberly-Clark is seeking a Marketing Operations Leader to oversee the integrated marketing planning process for the Baby & Child Care sector in North America. You will align internal brands with external agencies, drive annual plans, and implement new capabilities.

The role requires building high‑performing inter‑agency teams, coordinating cross‑functional workstreams, and shaping standards, tools, timelines, and best practices to enable data‑driven decisions and optimized campaigns.

Qualifications

• 8+ years of experience in marketing programs across multiple platforms on agency or client side.
• Client-facing experience and agency experience.
• Deep understanding of marketing processes, common agency deliverables and budget management.
• Strong operations management experience across complex organizations, including project management abilities in a leadership role.
• Ability to self-manage while managing assigned teams and projects under tight deadlines.
• Ability to expertly handle multiple projects and priorities working with various internal and external partners and organizational levels.
• Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Manage the sector-level operating rhythm, leading key marketing processes such as annual planning.
• Lead the implementation of new marketing capabilities or processes at the sector level when needed.
• Oversee project delivery at the sector level, working in partnership with Project Management.
• Manage sector-level internal and external collaboration, ensuring cross-functional teams are brought in at the right points throughout the project life cycle.
• Oversee the creative production process in partnership with external resources, ensuring best practices are followed and talent renewals are managed appropriately.
• Lead the development of agency scopes of work optimizing staffing models and individual role archetypes.
• Drive cost efficiencies by negotiating project-based agency scopes as business needs require.
• Drive the mid-year and end-of-year agency performance evaluation cycle, collaborating across sectors and with Procurement to ensure timing and schedule alignment.
• Single point of contact to coordinate brand and agency feedback.
• Serves as point of contact with sector-level agencies to assist in resolving agency conflicts or performance inclusive of agency talent.
• Guide brand teams and agencies on staffing concerns.
• If new/additional agency resources are required, the Marketing Ops Manager will research options, in partnership with Global Marketing Operations and Procurement.
• Responsible for operational training with new agency.
• Provide leadership support to the Financial Coordinators and brand marketing teams to ensure effective financial tracking, reporting and compliance with all internal and external financial controls & requirements.

Skills

8+ years experience

Client-facing

Agency experience

Marketing processes

Operations management

Leadership

Multi-project management

MS Office

Job description

Kimberly-Clark is seeking a Marketing Operations Leader to oversee the integrated marketing planning process for the Baby & Child Care sector in North America. You will align internal brands with external agencies, drive annual plans, and implement new capabilities.

The role requires building high‑performing inter‑agency teams, coordinating cross‑functional workstreams, and shaping standards, tools, timelines, and best practices to enable data‑driven decisions and optimized campaigns.