Remote RCM Director: Cash Flow & Denials Leader

Thriveworks; United States; A distancia; USD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Dental

Vision

Life insurance

401K with employer match

PTO & holidays

Disability insurance

Professional development

Descripción de la vacante

Thriveworks is seeking a remote RCM Director to lead patient and insurance revenue cycle operations, driving cash flow, reducing AR days, and improving the patient financial journey. The role oversees internal RCM staff and the outsourced vendor, ensuring compliance and strong financial performance across multiple states.

You will develop processes, training materials, and SOPs, partnering with cross-functional teams to optimize staffing, service coverage, and continuous improvement while

Formación

• Bachelor’s degree in Healthcare Administration, Finance, or related field is required.
• 7+ years of progressive RCM leadership experience, including insurance AR and denial management.
• Experience managing outsourced RCM vendors or BPO partners.
• Strong understanding of payer policies, regulatory requirements, and multi‑state billing environments.
• Proven ability to lead teams, manage change, and drive measurable financial outcomes.
• Excellent analytical, communication, and problem‑solving skills.

Responsabilidades

• Lead patient accounts receivable and credit balance workflows to improve collections and reduce aging.
• Oversee eligibility and billing call center transitions and develop SOPs, training, and scripts.
• Support AR workflows and actions to reduce denials; analyze payer trends and drive corrective actions.
• Oversee write-off governance to minimize non-value write-offs.
• Develop training, SOPs, and communications for process changes and consistency.
• Build KPIs for AR, denials, write-offs, and payer performance; drive process improvements.

Conocimientos

RCM leadership

Insurance AR

Denial management

Vendor management

Payer policies

Analytical skills

Communication

Educación

Bachelor’s degree in Healthcare Administration

Descripción del empleo

Thriveworks is seeking a remote RCM Director to lead patient and insurance revenue cycle operations, driving cash flow, reducing AR days, and improving the patient financial journey. The role oversees internal RCM staff and the outsourced vendor, ensuring compliance and strong financial performance across multiple states.

You will develop processes, training materials, and SOPs, partnering with cross-functional teams to optimize staffing, service coverage, and continuous improvement while