Remote Quality Specialist - Technical Publications

Dayton T. Brown, Inc.; New York (NY); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Private medical, vision, and dental

Profit sharing, 401K with companymatch

Work/Life balance

Job summary

Dayton T. Brown, Inc. seeks a Quality Specialist to join our Technical Publications Division in a full-time remote capacity. The role emphasizes collaboration with writers, SMEs, and operations to ensure documentation quality and regulatory compliance.

Ideal candidates bring a 2-year degree or equivalent, 3+ years QA experience for technical documentation, and strong analytical skills. FAA/FDA/ISO standards knowledge and CMS/XML tools are a plus. US citizenship required.

Qualifications

• Min of a 2 yr. degree/or equivalent experience.
• 3+ years' experience in quality assurance for technical documentation or publication development.
• Knowledge of technical writing standards and style guides.
• Familiarity with S1000D and MIL-STD-40051.
• Experience with CMS, version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Strong analytical and QA metrics reporting.
• Strong organizational and communication skills.
• US Citizenship required.
• Ability to work under pressure.
• Proficient in Microsoft Office and markup/review tools.

Responsibilities

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers and SMEs to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, FPY, compliance scores, and rework levels.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and regulatory standards (FAA, FDA, ISO 9001, AS9100).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Support CAR and RCA events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on-time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

Skills

Attention to detail

Analytical skills

Organizational skills

Communication skills

Problem solving

Work under pressure

Education

Assoc. degree or equivalent experience

Tools

CMS

Version control

XML environments

Microsoft Office

Job description

Dayton T. Brown, Inc. seeks a Quality Specialist to join our Technical Publications Division in a full-time remote capacity. The role emphasizes collaboration with writers, SMEs, and operations to ensure documentation quality and regulatory compliance.

Ideal candidates bring a 2-year degree or equivalent, 3+ years QA experience for technical documentation, and strong analytical skills. FAA/FDA/ISO standards knowledge and CMS/XML tools are a plus. US citizenship required.