Quality Specialist - Remote Opportunity

Dayton T. Brown, Inc.; New York (NY); Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

Private medical, vision, and dental

Profit sharing, 401K with companymatch

Work/Life balance

Zusammenfassung

Dayton T. Brown, Inc. seeks a Quality Specialist to join our Technical Publications Division in a full-time remote capacity. The role emphasizes collaboration with writers, SMEs, and operations to ensure documentation quality and regulatory compliance.

Ideal candidates bring a 2-year degree or equivalent, 3+ years QA experience for technical documentation, and strong analytical skills. FAA/FDA/ISO standards knowledge and CMS/XML tools are a plus. US citizenship required.

Qualifikationen

• Min of a 2 yr. degree/or equivalent experience.
• 3+ years' experience in quality assurance for technical documentation or publication development.
• Knowledge of technical writing standards and style guides.
• Familiarity with S1000D and MIL-STD-40051.
• Experience with CMS, version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Strong analytical and QA metrics reporting.
• Strong organizational and communication skills.
• US Citizenship required.
• Ability to work under pressure.
• Proficient in Microsoft Office and markup/review tools.

Aufgaben

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers and SMEs to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, FPY, compliance scores, and rework levels.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and regulatory standards (FAA, FDA, ISO 9001, AS9100).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Support CAR and RCA events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on-time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

Kenntnisse

Attention to detail

Analytical skills

Organizational skills

Communication skills

Problem solving

Work under pressure

Ausbildung

Assoc. degree or equivalent experience

Tools

CMS

Version control

XML environments

Microsoft Office

Jobbeschreibung

Quality Specialist

Remote

* US Citizenship is required for this role *

If you’re ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity, remotely, for a Quality Specialist to join our growing Technical Publications Division. Our three divisions, Engineering and Test, Technical Services, and Mission Systems, make DTB a diverse and welcoming place to work and thrive.

Dayton T. Brown, Inc.'s technical writers, illustrators, engineers, programmers, analysts, logisticians, and data specialists provide world-class technical documentation, information systems, training programs, and logistics data support services. We are experts in mechanical, electrical, and hydraulic equipment that will perform systems analysis, information development, technical writing, data conversions, and graphics preparation, while providing solutions for today's sophisticated delivery requirements.

Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications, including the ever-evolving S1000D standard.

Responsibilities include, but are not limited to:

We are seeking a qualified and motivated Quality Specialist to join our team in a full-time, remote capacity. The ideal candidate will bring a strong commitment to collaboration, communication, and hands‑on engagement with our team and operations.

You will also be responsible for the following:

• Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
• Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
• Collaborate with writers and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
• Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
• Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
• Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
• Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
• Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
• Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
• Support Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
• Monitor and analyze product conformity to meet customer requirements.
• Monitor and analyze performance of on-time delivery and customer satisfaction.
• Develop and maintain strong relationships with customers.

Required Qualifications:

• Min of a 2 yr. degree/or equivalent experience.
• 3+ years' experience in quality assurance for technical documentation or publication development.
• Knowledge of technical writing standards and style guides.
• Familiarity with S1000D and/or MIL-STD-40051 standards.
• Experience with content management systems (CMS), version control tools, and XML environments.
• Excellent attention to detail and ability to simplify complex technical concepts.
• Solid analytical skills with experience in collecting and reporting QA metrics.
• Strong organizational and communication skills.
• Strong relationship building, decision‑making and problem‑solving skills.
• Ability to work in pressure situations.
• Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
• US Citizenship - Required.

Preferred Qualification:

• ASQ Quality Certifications
• DoD Aviation Maintenance Quality Assurance experience
• International Organization for Standards (ISO) experience
• Experience with Lean, Six Sigma, and Total Quality Management (TQM)

As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement and so much more such as:

• Tuition reimbursement
• A stable, successful organization
• Innovative work environment
• Advancement potential
• Private medical, vision, and dental insurance
• Profit sharing, 401K with company match!
• Work/Life balance and family values.

Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled