Remote Quality Improvement & Tech Development Lead

American Heart Association, Inc.; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan with employer match

Tuition assistance

PTO 16 days

Job summary

The American Heart Association is seeking a Quality Improvement Business and Technology Development Manager to lead the full implementation lifecycle for funded quality improvement initiatives, from prospecting through onboarding and ongoing engagement of hospitals, clinics, and health systems.

Remote-friendly, full-time role supporting national programs, collaborating with vendors, internal teams, and healthcare stakeholders to ensure successful registry adoption and measurable quality

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3 years of relevant experience.
• Experience with sales development or fund-raising in the American Heart Association or related non-profit.
• Experience with account management and sales success.
• Experience in onboarding organizations to technologies or interoperability or healthcare data.
• Experience building and managing relationships with external alliances or partners.
• Experience identifying and building relationships with key volunteers in hospital or clinical settings.
• Ability to interact and engage with C-Suite and/or technical leadership, ideally in hospital or outpatient clinic settings
• Ability to implement effective business-to-business marketing/sales plans
• Ability to travel up to 20% local and overnight stay

Responsibilities

• Recruit, onboard, and engage hospitals, health systems, health networks, and outpatient organizations in funded quality improvement initiatives and registry programs.
• Serve as the primary point of contact for participating in organizations, building strong relationships and supporting successful implementation, engagement, and long-term participation.
• Collaborate across implementation, technology, analytics, quality improvement, and market teams to ensure successful program delivery, compliance, and growth.
• Coordinate the implementation of EHR-connected registry technologies by partnering with healthcare system stakeholders, technology vendors, and internal teams.
• Identify opportunities to improve operational processes, streamline workflows, and develop scalable approaches that enhance program effectiveness across multiple initiatives.
• Monitor participant progress and program performance, proactively addressing barriers and identifying opportunities to improve engagement, utilization, satisfaction, and outcomes.

Skills

Stakeholder management

Project management

Communication

Negotiation

Education

Bachelor’s Degree or equivalent experience

Tools

EHR integrations

Healthcare data interoperability

Job description

The American Heart Association is seeking a Quality Improvement Business and Technology Development Manager to lead the full implementation lifecycle for funded quality improvement initiatives, from prospecting through onboarding and ongoing engagement of hospitals, clinics, and health systems.

Remote-friendly, full-time role supporting national programs, collaborating with vendors, internal teams, and healthcare stakeholders to ensure successful registry adoption and measurable quality