Remote Quality Director, OTP – Quality & Compliance Lead

Pinnacle Treatment Centers, Inc.; Ceres (CA); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Variable pay

Career pathing

Bonuses

Continuing education

PTO & holidays

DEI initiatives

Free clinical supervision

Job summary

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and serving thousands daily. This role leads the quality improvement system, accreditation processes, and performance metrics for Pinnacle Treatment Centers.

The Quality Director oversees the quality team functions, develops training programs with HR, and supports clinical and operational teams to ensure compliance and excellence in care. Remote options with CA travel are involved.

Qualifications

• Bachelor’s degree required; Master’s degree preferred in a behavioral healthcare, business, or public administration.
• 3 years minimum supervisory or administrative experience in a healthcare setting, preferred.
• Preferred MAT experience.
• Knowledge, training and at minimum 3 years of experience in a quality role.
• Demonstrated ability to exhibit a positive personal image/public presence and ability to communicate effectively and comprehensively in oral and written format.
• Technical and organizational skills and efficiency to perform responsibilities consistent with procedure. Possesses strong skills in project management and meeting deadlines and producing deliverables.
• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier.
• Localized travel up to 25% will be required to conduct site visits, attend meetings, provide training and/or perform on-site audits.

Responsibilities

• Pinnacle System of Care consistent with industry evidence-based practices.
• Ensures forms in the EMR meet applicable standards.
• Quality Lead in accreditation process, scheduling, and corrective action when applicable.
• Project management in areas of clinical significance such as AMAs, corrective action, and EMR reports management.
• Maintains training guidelines to support clinical excellence.
• Develops and maintains a Pinnacle Quality audit tool and process inclusive of system of care adherence and CARF standards.
• Develops, implements, and maintains quality improvement standards, systems, policies, and procedures.
• Ensures effectiveness of provider improvement systems and adherence to standards.
• Work with Talent/HR to develop an effective training program.
• Acts as a resource to providers to solve problems related to quality of services.
• Assist the corporate Chief Legal & Compliance Officer and Sr. Director of Quality with special projects.
• Oversees quality, programming, and accreditation for facilities as assigned.
• Work with Licensing Department to ensure licensing requirements are maintained.

Skills

Supervisory experience

Project management

Communication skills

Time management

Driver's license

Education

Bachelor’s degree or higher

Master’s degree preferred

Job description

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and serving thousands daily. This role leads the quality improvement system, accreditation processes, and performance metrics for Pinnacle Treatment Centers.

The Quality Director oversees the quality team functions, develops training programs with HR, and supports clinical and operational teams to ensure compliance and excellence in care. Remote options with CA travel are involved.