Remote Quality Assurance Auditor – Refunds

zotecpartners; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

Zotec Partners is seeking an Auditor, Quality Assurance, Refunds to join our remote team. You will complete compliance-related audits for monthly/weekly invoice processes within the Refunds QA group, analyzing data and presenting findings to operations staff.

Responsibilities include recommending changes to improve accuracy and efficiency, documenting conclusions clearly for non-experts, and collaborating with teammates to resolve issues with discretion and professionalism.

Qualifications

• Understanding, analyzing, and interpreting medical billing documentation and data.
• Physician billing experience in AR, Refunds, or Payments is preferred.
• Strong organizational and interpersonal communication skills, both verbal and written.

Responsibilities

• Gather and analyze audit data and present findings to operational personnel.
• Recommend process or system changes to management to increase effectiveness, production, or output.
• May also complete compliance audits related to operational procedures.
• Write and present results and conclusions in a clear, intelligible way for non-experts.
• Complete all other duties as assigned.

Skills

Medical billing data analysis

Audit data gathering

Attention to detail

Problem solving

Team collaboration

Verbal and written communication

Education

High School diploma or equivalent

Job description

Zotec Partners is seeking an Auditor, Quality Assurance, Refunds to join our remote team. You will complete compliance-related audits for monthly/weekly invoice processes within the Refunds QA group, analyzing data and presenting findings to operations staff.

Responsibilities include recommending changes to improve accuracy and efficiency, documenting conclusions clearly for non-experts, and collaborating with teammates to resolve issues with discretion and professionalism.