Remote QA Mystery Shopper: Flexible Schedule & Feedback

Staffing Remedy; Maysville (KY); Remote; USD 2,755 - 27,552; Part time

Job summary

A leading staffing agency is seeking remote Quality Assurance Representatives to evaluate customer service performance as mystery shoppers. Agents will make calls to various companies, providing feedback to help improve service. This position allows you to work on your own schedule with an option to earn up to $20 per completed list. Ideal candidates are self-motivated and possess strong communication skills. Join us to make a difference in customer service.

Qualifications

• Must be able to adhere to a deadline.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.
• Requires accuracy and excellent communication skills.

Responsibilities

• Successfully complete a test call.
• Call all companies provided via assigned lists.
• Evaluate customer service from representatives.
• Document detailed information of overall experience.
• Submit review form before the deadline.
• Ensure form is free of errors.

Skills

Excellent written and verbal communication skills

Ability to work with minimal supervision

Self-directed and self-motivated

Accuracy

Job description

A leading staffing agency is seeking remote Quality Assurance Representatives to evaluate customer service performance as mystery shoppers. Agents will make calls to various companies, providing feedback to help improve service. This position allows you to work on your own schedule with an option to earn up to $20 per completed list. Ideal candidates are self-motivated and possess strong communication skills. Join us to make a difference in customer service.