Remote QA Mystery Shopper: Flexible Schedule & Feedback

Staffing Remedy; Dallas (TX); Remote; USD 2,755 - 27,552; Part time

Job summary

A quality assurance firm is looking for Quality Assurance Representatives to work remotely. As an agent, you will assess customer service by making mystery shopper calls. You have the flexibility to set your own schedule. Responsibilities include completing test calls, evaluating customer service, and documenting your experience. Candidates should have excellent communication skills, be self-motivated, and able to meet deadlines. Pay ranges from $2 per call or $20 for a completed list with more than 8 calls.

Qualifications

• Ability to work with minimal supervision.
• Must be able to adhere to a deadline.

Responsibilities

• Successfully complete a test call.
• Evaluate the level of customer service provided.
• Document a detailed information of the overall experience.

Skills

Excellent written and verbal communication skills

Accuracy

Self-directed and self-motivated

Job description

A quality assurance firm is looking for Quality Assurance Representatives to work remotely. As an agent, you will assess customer service by making mystery shopper calls. You have the flexibility to set your own schedule. Responsibilities include completing test calls, evaluating customer service, and documenting your experience. Candidates should have excellent communication skills, be self-motivated, and able to meet deadlines. Pay ranges from $2 per call or $20 for a completed list with more than 8 calls.