Remote Publisher Success Strategist

Dexerto; United States; À distance; USD 47 000 - 74 000; Plein temps

Résumé du poste

Omnidex is hiring a Publisher Success Manager to own the post-sales experience for publishers. From onboarding and integration through optimization and growth, you will be the publisher’s primary advocate and trusted operator externally.

You’ll coordinate with Yield, Ad Ops, Solutions, Engineering, and Product teams to ensure clean integrations, strong performance, and proactive issue resolution, helping publishers go live quickly and renewals stay straightforward.

Qualifications

• 3+ years in a post-sales, publisher-facing support role within ad tech.
• Experience supporting publisher monetization in programmatic environments (SSPs, header bidding, GAM/Ad Manager, Prebid, oRTB).
• Proven ability to own onboarding, integrations, and ongoing account performance with technical and operational teams.
• Fluent in programmatic advertising and able to discuss auctions, bid requests, performance drivers, and troubleshooting.
• Strong analytical mindset to interpret monetization metrics and identify improvements.
• Clear communicator managing expectations with publishers and coordinating across teams.
• High ownership and accountability; comfortable being the point person for outcomes.
• Willingness to travel for events and partner meetings.

Responsabilités

• Own end-to-end post-sales publisher journey from sales handoff through onboarding, launch, performance, retention, and expansion.
• Lead onboarding and integrations by gathering inputs and coordinating internal Yield, Ad Ops, Solutions, Engineering, and Product teams.
• Monitor publisher performance across monetization metrics and identify opportunities to improve revenue, efficiency, and supply quality.
• Drive post-sales growth by identifying opportunities across products, features, formats, and integrations.
• Own issue management and escalation with clear expectations around response times and remediation.
• Build and evolve the Publisher Success operating model with playbooks, SLAs, and escalation paths.
• Collaborate with Finance, Legal, and Rev Ops on invoicing questions, payments, contract interpretation, and compliance.
• Act as publisher advocate internally, synthesizing partner feedback into prioritized product improvements.

Connaissances

Post-sales support

Programmatic advertising

Ad tech

Publisher monetization

Cross-functional collaboration

Outils

GAM/Ad Manager

Prebid

SSPs

Header bidding

Description du poste

Omnidex is hiring a Publisher Success Manager to own the post-sales experience for publishers. From onboarding and integration through optimization and growth, you will be the publisher’s primary advocate and trusted operator externally.

You’ll coordinate with Yield, Ad Ops, Solutions, Engineering, and Product teams to ensure clean integrations, strong performance, and proactive issue resolution, helping publishers go live quickly and renewals stay straightforward.