Remote Psychiatric RN - Triage & Meds Coordination

Ali Aydi; Lakeville (MA); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible remote work

Job summary

Mind Over Matters Therapeutic & Wellness Services, PLLC is seeking a remote Registered Nurse to support psychiatric care via telephone triage, medication coordination, and patient education. You will collaborate with the prescribing provider to ensure safe, timely, and coordinated care.

Responsibilities include triage, prior authorizations, and accurate documentation in EHR systems while maintaining patient confidentiality and HIPAA compliance. Flexible remote work options are available.

Qualifications

• Active RN license in assigned states (Massachusetts, Rhode Island, New Hampshire, or New York).
• Psychiatric/mental health nursing experience preferred.
• Experience with telephone triage, prior authorizations, and pharmacy coordination preferred.
• Strong clinical judgment, communication, and documentation skills.
• HIPAA compliance and secure handling of patient information.

Responsibilities

• Provide telephone triage for psychiatric concerns, sick calls, medication side effects, and urgent requests using practice protocols.
• Escalate safety concerns and coordinate appropriate appointments.
• Screen medication refill requests and coordinate authorized prescriptions and pharmacy communications.
• Complete prior authorizations and follow up on denials.
• Document nursing assessments and care coordination accurately in practice systems.
• Hand off unresolved patient issues at the end of each shift per escalation process.

Skills

RN license

Psychiatric/mental health

Telephone triage

Prior authorizations

EHR/d documentation

Education

Bachelor of Science in Nursing

State licensure

Tools

EHR systems

Pharmacy coordination systems

Job description

Mind Over Matters Therapeutic & Wellness Services, PLLC is seeking a remote Registered Nurse to support psychiatric care via telephone triage, medication coordination, and patient education. You will collaborate with the prescribing provider to ensure safe, timely, and coordinated care.

Responsibilities include triage, prior authorizations, and accurate documentation in EHR systems while maintaining patient confidentiality and HIPAA compliance. Flexible remote work options are available.