Remote Provider Education & Communications Specialist

Humana Inc; United States; Remote; USD 65,000 - 89,000; Full time

Job summary

Humana Inc. is seeking a Provider Services Educational and Communications Professional to develop and implement education and communication materials that engage external and internal stakeholders.

You will manage a content management system for organizing and storing materials. You will collaborate across departments to update provider resources to meet state requirements, participate in regular project meetings, and document policies with clear, audience-appropriate content, while tracking

Qualifications

• Associates Degree in Business, Healthcare Administration, Marketing or related field.
• 3+ years of marketing and communications experience drafting educational materials.
• Experience with provider relations, provider communications and education, and health plan operations.
• Familiar with learning design principles and applying them to create accessible provider training materials.
• Template design experience.
• Proven experience writing educational materials.

Responsibilities

• Create and maintain external facing materials, such as educational content, templates, memos, and web updates.
• Collaborate across departments to update annual provider educational resources to meet state contracted requirements.
• Regular meetings with project teams to understand training, education, and support needs and align segment strategy.
• Document policies, processes, and technical information into clear, audience-appropriate content.
• Track participation, engagement, and effectiveness of training and communication initiatives.

Skills

Content creation

Editing / writing

Education material design

Stakeholder collaboration

Template design

Education

Associates Degree in Business, Healthcare Administration, Marketing and/or related field

Bachelor's degree in Business, Healthcare Administration, Marketing and/or related field

Tools

SharePoint

Job description

Humana Inc. is seeking a Provider Services Educational and Communications Professional to develop and implement education and communication materials that engage external and internal stakeholders.

You will manage a content management system for organizing and storing materials. You will collaborate across departments to update provider resources to meet state requirements, participate in regular project meetings, and document policies with clear, audience-appropriate content, while tracking