Provider Education & Communications Specialist (Remote)

Humana Inc; Virginia; Hybrid; USD 65,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Humana Inc. is seeking an Educational and Communications Professional (Contract Tools, Educations, Processes Professional 2) to develop and implement education materials for providers and internal teams.

You will manage a content system, create external materials, and collaborate across departments to ensure resources meet state requirements. The role requires experience in marketing/communications, education material design, and template creation, with travel as needed.

Qualifications

• Associates Degree in Business, Healthcare Administration, Marketing and/or related field.
• 3+ years of marketing and communications with experience drafting content for resources, educational material, and/or trainings
• Experience with provider relations, provider communications and education, and/or related health plan operations
• Familiar with learning design principles with proven application of those principles to create easy-to-read and captivating provider training and educational materials
• Template design experience
• Proven experience writing educational materials

Responsibilities

• Develop and implement education and communication materials for external and internal stakeholders
• Manage a content management system for organizing and storing materials
• Create and maintain external facing materials such as educational content, templates, memos, and web updates
• Collaborate across departments to update annual provider educational resources to meet state contracted requirements
• Meet regularly with project teams to align training, education, and support needs
• Document policies, processes, and technical information into audience-appropriate content
• Track participation, engagement, and effectiveness of training and communication initiatives
• Use your skills to make an impact

Skills

Marketing communications

Content drafting

Learning design basics

Template design

Educational materials writing

Provider relations knowledge

Education

Associates Degree in Business, Healthcare Administration, Marketing and/or related field

Bachelor's degree (preferred) in Business, Healthcare Administration, Marketing and related field

Tools

SharePoint

Project management

Job description

Humana Inc. is seeking an Educational and Communications Professional (Contract Tools, Educations, Processes Professional 2) to develop and implement education materials for providers and internal teams.

You will manage a content system, create external materials, and collaborate across departments to ensure resources meet state requirements. The role requires experience in marketing/communications, education material design, and template creation, with travel as needed.