Remote Provider Credentialing & Onboarding Specialist

Privia Health; United States; Remote; USD 63,000 - 67,000; Full time

Job summary

Privia Health is seeking an Onboarding Specialist to deliver a high-touch credentialing and payer enrollment experience for new healthcare providers. You will gather documentation, input provider data, and review applications to ensure readiness for processing.

The role supports cross-functional teams and requires 1+ year of healthcare admin or enrollment experience, with a focus on CAQH and licensure requirements. Remote work options available, with a performance-based bonus potential.

Qualifications

• 1+ years of healthcare administration, medical staff services, or provider enrollment/credentialing.
• 1+ years of provider-facing customer service experience.
• Fundamental understanding of CAQH, provider licensure, and general enrollment documentation requirements.
• Proficiency with Google Workspace preferred.
• Verity Credential Stream experience preferred.

Responsibilities

• Serve as an accessible, supportive point of contact for onboarding providers, guiding them through required paperwork and baseline expectations.
• Deliver responsive, polite, and detail-oriented customer service to ensure providers feel supported and informed throughout the initial onboarding steps.
• Maintain ongoing tracking records and communicate routine status updates to providers, the Credentialing/Enrollment teams, and local practice managers.
• Escalate complex issues, missing documentation, or potential timeline delays to team leads or managers in a timely manner.
• Request, collect, and verify foundational documents from providers (e.g., licenses, DEA certificates, diplomas, malpractice insurance, peer references).
• Review incoming credentialing and payer enrollment applications, CAQH profiles, and supporting packages to ensure completeness, accuracy, and readiness for credentialing and enrollment processing.
• Create and update provider profiles in internal databases, ensuring high accuracy and compliance with standardized formatting.
• Work closely with cross-functional administrative teams (Operations, Implementation, Credentialing, Enrollment) to transfer verified provider information efficiently.
• Other duties as assigned

Skills

Healthcare administration

Provider enrollment

Customer service

CAQH knowledge

Google Workspace

Tools

Verity Credential Stream

Job description

Privia Health is seeking an Onboarding Specialist to deliver a high-touch credentialing and payer enrollment experience for new healthcare providers. You will gather documentation, input provider data, and review applications to ensure readiness for processing.

The role supports cross-functional teams and requires 1+ year of healthcare admin or enrollment experience, with a focus on CAQH and licensure requirements. Remote work options available, with a performance-based bonus potential.