Remote Property Field Claims Inspector

State Farm

McAllen (TX)

Remote

USD 63,000 - 90,000

Full time

4 days ago

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Benefits offered by this job

Potential starting salary range: $63,?

Annual incentive up to 15%

Comprehensive benefits

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related property claims for homeowners, commercial properties, and large losses. You will be the first contact to meet insureds, explain coverage, estimate damages, and guide them through the claims process with Remarkable service.

The role involves on-site inspections, collaboration with policyholders and agents, and evaluating coverage within policy terms.

Qualifications

Competitive candidates must demonstrate the ability to investigate problems, evaluate information, and make well-supported decisions.
Ability to interpret detailed policies, guidelines, or technical information and apply them to real-world situations.
Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately.
Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently.
Strong communication and interpersonal skills to handle difficult conversations with a customer-minded focus.

Responsibilities

Conduct on-site inspections and assessments of property damages for residential and commercial claims.
Collaborate with policyholders, agents, and others to gather information and resolve claims efficiently.
Interact with involved parties who may express strong emotions or concerns during inspections or resolutions.
Provide exceptional customer service throughout the claims process, addressing inquiries promptly.
Gather evidence, document findings, and prepare detailed reports to support claims handling.