Remote Property Field Claims Inspector

State Farm; Los Angeles, Pasadena, Glendale (CA, CA, CA); Remote; USD 69,000 - 112,000; Full time

Benefits offered by this job

Competitive salary and annual raise

Incentives up to 15% of base salary

Comprehensive health and wellbeing.

Tuition assistance and professional成长

Job summary

State Farm seeks a Property Field Inspection Claim Specialist to handle accident and weather-related home and commercial claims. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process with exceptional service.

You will perform on-site inspections, gather evidence, and collaborate with policyholders, agents, and teams to settle claims within policy limits while maintaining safety and compliance.

Qualifications

• Investigate problems, evaluate information, and make well-supported decisions.
• Interpret detailed policies and apply them to real-world situations.
• Learn new concepts quickly and apply them effectively.
• Interact with policyholders, agents, and stakeholders to move claims forward.
• Communicate effectively in difficult or emotional conversations.
• Detail-oriented with strong organizational and analytical skills.
• Proficient with mobile/desktop tools to document claims in field and remote work.
• Rope and Harness Safety Training may be required.
• MVR checks and background checks required.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other parties to gather information and resolve claims efficiently.
• Interact with concerned parties during inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports.
• Investigate and adjust personal and commercial property claims up to $500,000 exposure.
• Evaluate coverage and policy terms to determine claim validity and compliance.
• Negotiate and settle claims within authorized limits per policy and guidelines.

Skills

Investigate problems

Policy interpretation

Learning ability

Stakeholder collaboration

Customer service

Detail orientation

Documentation skills

Physical agility

Driver's license

Education

Bachelor’s Degree in Risk Management, Insurance, Business, Construction Management or similar

Tools

Xactimate

XactContents

Job description

State Farm seeks a Property Field Inspection Claim Specialist to handle accident and weather-related home and commercial claims. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process with exceptional service.

You will perform on-site inspections, gather evidence, and collaborate with policyholders, agents, and teams to settle claims within policy limits while maintaining safety and compliance.