Remote Property Claims Inspector

Lang Elektroinstallation; Kingsport, Johnson City (TN, TN); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise

Bonus

Health benefits

401(k) plan

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will be the first contact to meet insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

You will conduct on-site inspections, gather evidence, and collaborate with policyholders, agents, and other parties to resolve claims.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately.
• Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently.
• Excellent communication and interpersonal skills for handling difficult conversations with a customer-minded focus.
• Detail-oriented with strong organizational and analytical skills.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other parties to gather information and resolve claims.
• Provide exceptional customer service throughout the claims process, addressing inquiries promptly.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and terms to determine validity and ensure regulatory compliance.
• Negotiate and settle claims within authorized limits.

Skills

Investigation skills

Policy interpretation

Communication

Customer service

Organizational skills

Technical proficiency

Education

Bachelor's degree in a related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims. You will be the first contact to meet insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

You will conduct on-site inspections, gather evidence, and collaborate with policyholders, agents, and other parties to resolve claims.