Remote Property Field Claims Inspector

State Farm; Lake Charles (LA); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Annual raise

Tuition assistance

Bonus

Job summary

State Farm in Lake Charles, LA is seeking a Property Field Inspection Claim Specialist to handle on-site assessment of residential and commercial damages, and guide insureds through the claims process.

You will work from a mobile office, inspect properties up to $500k, collaborate with policyholders and agents, and deliver Remarkable service while ensuring coverage is applied correctly.

This remote-field role requires flexibility, travel within your territory, and a valid driver's license.

Qualifications

• Investigate problems, evaluate information and make well-supported decisions
• Interpret detailed policies, guidelines, or technical information and apply them accurately
• Quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge
• Interact effectively with policyholders, agents, and stakeholders to move claims forward
• Communicate clearly and empathetically with customers during difficult conversations
• Be detail-oriented with strong organizational and analytical skills
• Use mobile/desktop tools to document and support claims in field and remote work
• Must be physically capable of inspections (climb roofs, crawl spaces, lift, etc.)
• May complete Rope and Harness Safety Training
• Valid driver’s license required and pre-employment MVR check

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims
• Collaborate with policyholders, agents, and other involved parties to gather information and resolve claims efficiently
• Explain coverage, estimate damages, and guide insureds through the claims process with remarkable service
• Gather evidence, document findings, and prepare detailed reports to support claims handling
• Investigate and adjust property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine claim validity and regulatory compliance
• Negotiate and settle claims within authorized limits according to policy provisions and standards

Skills

Investigate problems

Interpret policies

Learn quickly

Customer interaction

Communication skills

Detail oriented

Mobile tools

Driver's license

Physical stamina

Education

Bachelor's degree in Risk Management/Insurance/Business/Construction Management

Tools

Xactimate

XactContents

Job description

State Farm in Lake Charles, LA is seeking a Property Field Inspection Claim Specialist to handle on-site assessment of residential and commercial damages, and guide insureds through the claims process.

You will work from a mobile office, inspect properties up to $500k, collaborate with policyholders and agents, and deliver Remarkable service while ensuring coverage is applied correctly.

This remote-field role requires flexibility, travel within your territory, and a valid driver's license.