Remote Field Property Claims Specialist

State Farm; Elizabethtown (KY); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise and bonus

Healthcare coverage

Tuition assistance

401(k) with company contributions

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to conduct on-site inspections and assess damages for homeowners and commercial properties. You will meet insureds, explain coverage, and guide them through the claims process with remarkable service.

This remote-field role leverages mobile tools to document findings, coordinate with policyholders and agents, and adjust claims up to $500,000 while ensuring compliance with local regulations and company guidelines.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations.
• Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations.
• Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other involved parties to gather information and resolve claims efficiently.
• May interact with parties who express strong emotions or concerns during inspections or resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports.
• Investigate and adjust personal and commercial property claims up to $500,000.
• Evaluate coverage and policy terms to determine claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits.

Skills

Investigation

Policy interpretation

Learning agility

Stakeholder communications

Customer service

Detail oriented

Field IT tools

Physical agility

Rope safety training

Driver's license

Education

Bachelor's Degree

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to conduct on-site inspections and assess damages for homeowners and commercial properties. You will meet insureds, explain coverage, and guide them through the claims process with remarkable service.

This remote-field role leverages mobile tools to document findings, coordinate with policyholders and agents, and adjust claims up to $500,000 while ensuring compliance with local regulations and company guidelines.