Remote Property Field Inspector & Claims Specialist

State Farm; Fairbanks (AK); Remote; USD 69,000 - 99,000; Full time

Benefits offered by this job

Annual raise and bonus

Health and wellbeing programs

Tuition assistance for education

Matching Gift Program

401(k) with company contributions

Job summary

State Farm in the United States is seeking a Property Field Inspection Claim Specialist to handle on-site property claims for residential and commercial properties. You will inspect damages, estimate coverage, and guide policyholders through the claims process with remarkable service.

This remote-field role requires strong communication, field assessment skills, and the ability to travel within assigned territory while maintaining safety and compliance standards.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Interpret policies and apply them to real-world situations.
• Learn new concepts quickly and interact with policyholders and stakeholders.
• Strong communication and interpersonal skills for difficult conversations.
• Detail-oriented with organizational and analytical skills.
• Proficiency using mobile/desktop tools to document claims in the field and remotely.
• Valid driver's license is required.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other involved parties to gather information and resolve claims efficiently.
• Interact with parties who express strong emotions or concerns during inspections or resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Investigation & decision-making

Policy interpretation

Quick learner

Stakeholder communication

Communication

Attention to detail

Tech literacy

Driver's license

Education

Bachelor's degree in related field

Tools

Xactimate

XactContents

Job description

State Farm in the United States is seeking a Property Field Inspection Claim Specialist to handle on-site property claims for residential and commercial properties. You will inspect damages, estimate coverage, and guide policyholders through the claims process with remarkable service.

This remote-field role requires strong communication, field assessment skills, and the ability to travel within assigned territory while maintaining safety and compliance standards.