Remote Property Claims Field Specialist

State Farm; Minneapolis (MN); Hybrid; USD 69,000 - 112,000; Full time

Benefits offered by this job

Annual raise & bonus

Healthcare coverage

401(k) plan

Tuition assistance

Professional development

Paid time off

Matching gifts

Good Neighbor grants

Employee assistance fund

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner, commercial, and large-loss claims. You will conduct on-site inspections, gather evidence, and guide insureds through the claims process with remarkable service.

The role is remote-field, working from home with a mobile office, and may require travel beyond the assigned area. You will interact with policyholders and agents to assess damages and negotiate settlements within policy

Qualifications

• Investigate problems, evaluate information, and make well-supported decisions.
• Interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations.
• Learn unfamiliar concepts quickly and apply them in practical situations.
• Interact effectively with policyholders, agents, and other stakeholders to move claims forward.
• Communicate clearly and empathetically with customers and colleagues.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, insurance agents, and others to gather information and resolve claims.
• Meet customers in person and remotely while maintaining professional service standards.
• Gather evidence, document findings, and prepare detailed reports supporting the claims process.
• Investigate and adjust claims with exposures up to $500,000 and review coverage.

Skills

Investigate problems

Policyholder communication

Decision making

Interpersonal skills

Detail oriented

Mobile/desktop tools

Physical agility

Driver's license

Education

Bachelor’s degree or related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner, commercial, and large-loss claims. You will conduct on-site inspections, gather evidence, and guide insureds through the claims process with remarkable service.

The role is remote-field, working from home with a mobile office, and may require travel beyond the assigned area. You will interact with policyholders and agents to assess damages and negotiate settlements within policy