Remote Property Claims Field Specialist

State Farm

Mankato (MN)

Remote

USD 63,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Annual raise
Bonus
Educational benefits
Health insurance
Paid time off
Tuition assistance

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist in the Mankato, MN area. You will be the first point of contact for insureds, explain coverage, estimate damages, and guide claimants through the process while delivering Remarkable service.

The role requires conducting on-site inspections, collaborating with policyholders and agents, and handling both residential and commercial claims with up to $500,000 exposure. Strong communication and field readiness are essential.

Qualifications

  • Bachelor’s degree in Risk Management, Insurance, Business, Construction Management or similar discipline preferred.
  • Experience in property insurance concepts and claim handling practices is helpful.
  • Strong communication, analytical and organizational skills.
  • Ability to work in field and remotely with heavy driving and physical requirements.
  • Proficiency with mobile/desktop tools for documenting claims.

Responsibilities

  • Conduct on-site inspections and assessments of property damages for residential and commercial claims.
  • Collaborate with policyholders, agents, and other parties to gather information and resolve claims.
  • Interact with emotionally concerned parties during inspections or claim resolutions.
  • Provide exceptional customer service throughout the claims process.
  • Gather evidence, document findings, and prepare detailed reports to support claims handling.
  • Investigate and adjust personal and commercial property claims up to $500,000.

Skills

Investigate problems
Interpret policies/guidelines
Learn quickly
Interact with stakeholders
Communication skills
Detail-oriented
Mobile/desktop tools
Drive and inspect
Driver's license

Education

Bachelor’s Degree in related field

Tools

Xactimate
XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist in the Mankato, MN area. You will be the first point of contact for insureds, explain coverage, estimate damages, and guide claimants through the process while delivering Remarkable service.

The role requires conducting on-site inspections, collaborating with policyholders and agents, and handling both residential and commercial claims with up to $500,000 exposure. Strong communication and field readiness are essential.

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