Remote Property Claims Field Specialist

State Farm; Mount Vernon (WA); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise and bonus

Health insurance

Tuition assistance

401(k) plan

Paid time off

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to inspect and assess property damages for homeowners, commercial properties, and large losses.

You will meet with insureds, explain coverage, estimate damages, and guide them through the claims process while delivering remarkable service. The role requires on-site inspections, strong communication, and the ability to handle emotions professionally.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them to real-world situations.
• Ability to learn unfamiliar concepts quickly and apply knowledge accurately.
• Effective interaction with policyholders, agents, and stakeholders to move claims forward.
• Proficiency with mobile/desktop tools to document and support claims in the field and remotely.
• Physical agility for inspections including roofs, tight spaces, and climbing.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other parties to gather information and resolve claims.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports.
• Investigate and adjust claims with exposures up to $500,000.
• Evaluate coverage and policy terms for claim validity and compliance.

Skills

Investigation

Policy interpretation

Communication

Analytical skills

Mobile tools

Education

Bachelor's degree in Risk Management/Insurance/Business/Construction

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to inspect and assess property damages for homeowners, commercial properties, and large losses.

You will meet with insureds, explain coverage, estimate damages, and guide them through the claims process while delivering remarkable service. The role requires on-site inspections, strong communication, and the ability to handle emotions professionally.